customers experiences and testimonials

What do previous clients think?

Willow Tree Psychology treats patients of all ages and situations. In the following testimonials, previous clients of Dr Simone Raenker recount their experiences.

Testimonials

YOUNG PEOPLE AND FAMILIES

Anonymouse Willow Tree Client
Parent of adolescent boy

When you are faced with a teenage child’s mental illness, it can cause soul destroying & gut wrenching pain with devastating effects for a family. Eighteen months ago we reached out to Simone for life changing psychological help. The support through consistent, targeted treatment, that our son has received means that he has learned & practices coping skills & strategies to function better in daily life despite debilitating depression, anxiety & trauma. His sessions with Simone are a lifeline that we are all exceptionally grateful for!

Anonymouse Willow Tree Client
Parent of primary school aged boy

We have worked with Simone for several years now, to help us support our son with ADHD. She has been both professional and warm, friendly, patient, flexible and, supportive. I truly believe Simone’s advise has not only been valuable support for our son but also helped our whole family. I cannot recommend Simone enough.

Anonymouse Willow Tree Client
Parent of an adolescent girl

Simone has offered both my daughter, and my family, support and guidance which has been pivotal in enabling us to move onwards and upwards. I can honestly say that without Simone’s compassionate and patient approach I believe that our family would be in a very different and dark place. I am always astounded by the time and energy she gives especially during times of crisis and need – demonstrating her genuine care and concern for her patients. I would recommend her services without question and Simone will always be my first call.

Anonymouse Willow Tree Client
Parent of an adolescent girl

Simone has provided fantastic support to our daughter and we trust the guidance she offers 100%. When lockdown happened we were very concerned that the high level of support couldn’t continue but we were wrong. The sessions have continued online and they have been fantastic, in fact it’s shown us that when she leaves for University she can still continue her contact with Simone, which is incredibly reassuring.

ADULT CLIENTS

Anonymouse Willow Tree Client
Adult female client

During my therapy with Simone I was given huge support so that I could navigate my daughter’s mental health issues in a better way. Simone helped me to understand the root causes of my issues and guided me with strategies to help. I started my work with Simone knowing intellectually what the problem was but didn’t have the knowledge or skill set to understand what triggered my anxieties and how to make the changes to the family dynamic that were needed. Simone provided a quiet space to listen whilst I tried to understand what was causing problems and she guided me in how to set up realistic boundaries to help me be less triggered by difficult situations as well as occasionally (kindly) challenging some of my unfounded assumptions of what I was capable of and what was happening from my daughter’s perspective. She gave me a platform to learn more about the psychology of human behaviour so that I could change the way I reacted to challenging situations. Whilst the problems are still ongoing I am now in a much better position to deal with them.

Anonymouse Willow Tree Client
Adult female client

I was quite apprehensive when I first started seeing Simone as I didn’t really know how the sessions would work, but she really put me at ease and I find her very easy to speak to. She has helped me so much over the past year.

Anonymouse Willow Tree Client
Adult female client

Simone is extremely approachable, caring and unjudgmental. She has been vital in my recovery and continued management of my mental health. I can confidently say that I would not be where I am today without her support.